I was having no issue with my MacAir laptop but only on my iMac Desktop that this install TV Helper tool pop up was coming up. I followed your suggestion but I still have the window pop-up appearing to install new helper tool. The TV application does not start on my Desktop, until I enter the password twice or hit cancel twice. This is oaky if I am sitting with both computers next to one another but remotely, I am not them so I cannot access my Desktop because the TV app is not running.
Teamviewer Helper Tool Mac
A dialog box with "Teamviewer is trying to install a helper tool" keeps appearing on my remote mac. Entering an admin id and password resolves the issue if you are in front of the computer, but it stops you from accessing the computer remotely.
"TeamViewer is trying to install a new helper too" makes the app quit after password validation, I have tried the different solutions found on the web but mentioning Sierra, but it still quits... I am on big sur mac
Every time I restart my computer, it tries to "add a new helper tool". For instance I have to reinstall shell commands in Atom on every restart, and it prompts with the "An update is ready to install." But I see this same issue with other programs too.
rm -rf /Applications/TeamViewer.apprm -f /Library/LaunchAgents/com.teamviewer*rm -f /Library/LaunchDaemons/com.teamviewer*rm -f /Library/Preferences/com.teamviewer*rm -f /Library/PrivilegedHelperTools/com.teamviewer*
I am trying to help a friend on his Macbook Pro remotely and had him download the latest version of Teamviewer. But when he launches the Teamview App after installing, he gets a pop up box saying that "Teamviewer is trying to install a helper tool." Enter your password to allow this.
Hi, I already contact TeamViewer support but they still not find any solution for my problem; Each time I open my mac or I log into my session teamviewer launch automatically. I would like that it launch only when i need it and not automatically. In TeamViewer settings I uncheck "Start TeamViewer with system", but when I re-login to my session the app is opening anyway, and the box i unchecked is re-checked....
I click install helper and origin disappears, less than a minute later the pop-up reappers asking the same thing. I have tried uninstalling origin, rebooting, installing origin, rebotting, yet the button still appears. I've looked online and seen this question asked by a few users, however there has been no reply from EA other than "we are looking into this", and that was a month ago now.Any help would be greatly appreciatedChris
What happening on my computer was that the launch daemon for the helper tool was not properly started. As a result, a connect socket was not created, Origin app failed to establish connection with the helper tool and therefore fell into the loop of installing of that tool. So to fix it I had to manually start the daemon.
Simcity for Mac came out, I waited for months, desperately wanted to buy it. But I have the same problem discussed in this post, I can not install the helper of origin, I can not buy my game. I am very angry.
When i cancel the installation of the Helpertool then TV starts, but it is not possible to configure it to start at system start. When i try to check that option in the StartScreen of TV then TV wants again to install the HelperTool. If i confirm the installation (including entering my Root password) then the option is unchecked again after 1 or 2 seconds.If i try to enable that option in the program preferences, then TV also wants to install the HelperTool. After confirmation (and entering Root password..) the option stays checked until i leave the preferences. When going back to the preferences the option is unchecked again.
As more and more people work from home, the need for remote control tool has increased. TeamViewer is one of the best remote control software for macOS. Although it can help you remotely control your desktop and share files, it also has some drawbacks that force people to uninstall it from Mac, such as slow file sharing, insecure issues, annoying pop-ups, pricey plans, etc.
I have tried some additional things with my script, all without success:- I have added some logic to wait with the assignment until the TeamViewer host service is running- I found this doc article which uses a different syntax for the assignment helper:
But i did some digging with composer and found a plist which can be used to determine whether the assignment has run, and to which account the app is assigned.Here is a Extension attribute which returns the same values you can see under "Account Assignment" in the teamviewer preferences.
I realize this is an older thread, not sure if anyone is still watching... I'm having assignment issues using multiple variations of the scripts in this thread. The issues so far are only with Big Sur (this is all I've tested so far). The script runs perfectly when I run it directly on the target machine, but it fails to assign when I run it through my RMM tool. I'm considering trying to run it from Jamf, but want to make sure it's not an OS issue first...
I ended up with this assignment script.This runs as a second policy after the teamviewer installation.In addition to this i have created a smart group for the clients where the assignment did not completed yet. (The extension attribute used for this is a few posts up). The assignment script is scoped to this smart group and runs daily.
To close the loop on this, I spent a fair amount of time on the phone with TeamViewer support and came up with the script below. Seems to work consistently. FYI, I install this using my RMM tool instead of Jamf, so there might be some extra code that's not relevant to Jamf. Many thanks to all those who posted answers previously...
#Delete app & configuration files. echo "Removing TeamViewer app & configuration files" rm -R /Applications/TeamViewer rm -f /Library/PrivilegedHelperTools/com.teamviewer.Helper rm -f /Library/Preferences/com.teamviewer rm -f /Library/Preferences/com.teamviewer*fi
Now generally available, Remote Help is a premium add-on application that works with Intune and enables your information and front-line workers to get assistance when needed over a remote connection. With this connection, your support staff can remote connect to the user's device. During the session, they can view the device's display and if permitted by the device user, take full control. Full control enables a helper to directly make configurations or take actions on the device.
In this article, we'll refer to the users who provide help as helpers, and users that receive help as sharers as they share their session with the helper. Both helpers and sharers sign in to your organization to use the app. It's through your Azure Active Directory (Azure AD) that the proper trusts are established for the Remote Help sessions.
Remote Help uses Intune role-based access controls (RBAC) to set the level of access a helper is allowed. Through RBAC, you determine which users can provide help and the level of help they can provide.
Helpers who have access to device views in Intune will see a link in the warning to the device properties page in Microsoft Endpoint Manager. This allows a helper to learn more about why the device is not compliant.
During a Remote Help session, when a helper has the Elevation permission, the helper will not automatically be able to view the sharer's UAC prompt. Instead, for a non-admin sharer, a button will appear on the helper's Remote Help toolbar that will allow them to request access to the UAC prompt on the sharer's device. Once requested and accepted, the helper will be able to perform elevated actions on the sharer's device.When the sharer ends the Remote Help session, they will be shown a dialog box that will warn them that if they continue, they will be logged off.If the helper ends the session, the sharer will not be logged off.
To request help, you must reach out to your support staff to request assistance. You can reach out through a call, chat, email, and so on, and you'll be the sharer during the session. Be prepared to enter a security code that you'll get from the individual who is assisting you. You'll enter the code in your Remote Help instance to establish a connection to the helper's instance of Remote Help.
After submitting the security code from the helper, the helper will see information about you including your full name, job title, company, profile picture, and verified domain. As the sharer, your app displays similar information about the helper.
At this time, the helper might request a session with full control of your device or choose only screen sharing. If they request full control, you can select the option to Allow full control or choose to Decline the request. Full control must be established before the help session starts. If full control is required after the sessions starts, both users must disconnect and restart the Remote Help session.
During assistance, helpers that have the Elevation permission can enter local admin permissions on your shared device. Elevation allows the helper to run executable programs or take similar actions when you lack sufficient permissions.
After the issues are resolved, or at any time during the session, both the sharer and helper can end the session. To end the session, select Leave in the upper right corner of the Remote Help app. Upon the end of a session, the sharer is automatically signed out of their device as a security precaution to ensure all connections between the devices close.
After the sharer enters the security code, as the helper you'll see information about the sharer, including their full name, job title, company, profile picture, and verified domain. The sharer will see similar information about you. 2ff7e9595c
Comments